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Definition back-channeling in American English

back-channeling noun

[uncountable] noun
/ˈbæk ˌtʃæn(ə)lɪŋ/
1

the verbal signals given by a listener to show they are interested, surprised, etc.

Example

On the phone a nod, smile and eye contact are futile so instead it's all about the back-channeling.

Synonyms and related words
Definition back-channeling in American English